Privacy

Introduction 

In this data protection declaration, Fridolin Spielwaren GmbH (‘we’, ‘our’ or ‘the company’) presents its approach to the data collected by users who access our website at www.fridolin.de (‘website’) or who provide us with personal data in some other way (collectively: ‘user’). Competent authority within the meaning of the General Data Protection Regulation (GDPR): If, contrary to expectations, our data protection team is unable to resolve your data protection concerns to your satisfaction, you have the right to lodge a complaint with your respective supervisory authority or with: The State Officer for Data Protection and Freedom of Information for Baden-Württemberg P.O. Box 10 29 32 70025 Stuttgart Germany Data protection issues related to telecommunications: The Federal Commissioner for Data Protection and Freedom of Information (BfDI) Husarenstraße 30 53117 Bonn Germany User rights: You have the following rights: A confirmation of whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and request additional information Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format Request a correction to the personal data that we have stored about you Request the deletion of your personal data object to the processing of your personal data by us Request the restriction of our processing of your personal data Lodge a complaint with a supervisory authority Please note, however, that these rights are not absolute and are subject to our own legitimate interests and regulatory requirements. If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at: Josef Schmidt datenschutz@fridolin.de Josef Schmidt (Data Protection), Fridolin-Spielwaren GmbH, Rigipsstr. 15, 71083 Herrenberg, Germany Storage We store your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods are based on the type of data collected and the purpose for which it was collected, taking into account both the circumstances of the case and the need to delete outdated, unused information as soon as possible. We store records containing customers' personal information, documents relating to the opening of accounts, communications and other data in accordance with applicable laws and regulations. We may correct, complete or remove incomplete or inaccurate data at any time and at our sole discretion. Basis for data collection The processing of your personal data (i.e. any data that can be used to identify you with reasonable means; ‘personal data’) is necessary in order to fulfil our contractual obligations to you and to enable us to provide you with our services, to protect our legitimate interests and to comply with the legal and financial regulatory obligations to which we are subject. By using this website, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy. Please read this Privacy Policy carefully before making any decisions. What information do we collect? We collect two types of data and information from users. The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website (‘non-personal data’). We do not know the identity of the user from whom non-personal data has been collected. The non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behaviour, clicks, actions, etc.). The second category includes personal data, i.e. data that identifies an individual or can be used to identify an individual through reasonable measures. Such data includes: Device Information: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), as well as other data resulting from your activity on the website. Registration Data: When you register on our site, as appropriate, you may be asked to enter your: first name, last name, email address, postal address or other details. Communication data: If you contact us using our contact forms, you will be asked to provide certain information, e.g. first and last name, email address or postal address or other information. Newsletter data: If you register for our newsletter on our website, you will be asked to provide certain information, e.g. first and last name, email address or postal address or other information. How do we get information about you? We obtain your personal data from various sources: you provide us with such data voluntarily, for example when registering on our website. We receive such data when you use our website or access it in connection with one of our services. We receive such data from other providers, services and from public registers (for example from data traffic analysis providers). How is the data used? With whom is the data shared? We do not share user data with third parties except as described in this privacy policy. We use data for the following purposes: Communicating with you (sending service announcements, providing technical information and, when necessary, addressing customer service issues) Informing you about new updates and services Advertising when you use our website (see ‘Advertising’ below) market our websites and products (see the ‘Marketing’ section below) for statistical and analytical purposes to improve the website. In addition to the various uses listed above, we may also share personal data with our subsidiaries, affiliated companies and subcontractors. In addition to the purposes outlined in this Privacy Policy, we may share personal information with our trusted external service providers, based in various jurisdictions around the world, for the following reasons: Hosting and operating our website. Providing our services, including personalised display of our website. Storing and processing such data on our behalf. Placing advertisements and enabling us to assess the success of our advertising campaigns, retargeting users providing you with marketing offers and advertising material related to our website and services conducting studies, technical diagnostics or analyses We may also disclose information if we believe in good faith that such action is helpful or appropriate to: (i) comply with applicable laws, regulations, legal proceedings or governmental requests; (ii) enforce our policies (including our Agreement) and to investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (iv) to establish or enforce our legal rights or to defend ourselves against the claims of others; (v) to protect our rights, property or safety, the safety of our users, you or any third party; or (vi) to cooperate with law enforcement authorities and/or to protect intellectual property or other legal rights. Cookies We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services. A ‘cookie’ is a small data package that is assigned to your device when you visit a website from that website. Cookies are useful and can be used for different purposes. These include, for example, easier navigation between different pages, the automatic activation of certain functions, the storage of your settings and optimised access to our services. The use of cookies also allows us to show you relevant advertising that is tailored to your interests and to collect statistical information about your use of our services. This website uses the following types of cookies: a. ‘Session cookies’, which ensure normal system use. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser. b. ‘Permanent cookies’, which are only read by the website and are not deleted when you close the browser window, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings. c. “Third-party cookies” that are set by other online services that have their own content on the page you are visiting. These may be, for example, external web analytics companies that collect and analyse access to our website. Cookies do not contain any personal data that identifies you, but we may link the personal data we store to the data contained in the cookies. You can remove cookies via the device settings of your device. To do so, follow the relevant instructions. Please note that disabling cookies may limit certain features when using our website. The tool we use is based on Snowplow Analytics technology. The data we collect on the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider solely to improve their own services. Use of script libraries (Google Web Fonts) To ensure that our content is displayed correctly and in a graphically appealing way in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google web fonts are transferred to your browser's cache so that they only have to be loaded once. If your browser does not support Google web fonts or denies access, the content will be displayed in a standard font. When you access script or font libraries, a connection to the library operator is automatically established. There is a theoretical possibility for this operator to collect data. At present, it is not known whether and for what purpose the operators of the corresponding libraries actually collect data. You can find the privacy policy of the Google library operator here: https://www.google.com/policies/privacy. Collection of data by third parties This policy only addresses the use and disclosure of information that we collect from you. If you publish information on other websites or disclose it to third parties on the internet, different rules may apply. So always read the terms and conditions and privacy policies carefully when disclosing information. This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our employees and collaborators, including third parties to whom we disclose such information as described in this Privacy Policy. How do we protect your information? We implement website security measures carefully and protect your information. We follow industry-accepted practices and guidelines to ensure the protection of the information we collect and store, and to prevent unauthorised use of such information. We also require third parties to adhere to similar security requirements in accordance with these data protection provisions. Although we take appropriate steps to protect data, we cannot be held responsible for the actions of those who have gained unauthorised access to our website or who misuse it, and we make no express or implied warranty that we can prevent such access. Transfer of data outside the European Economic Area Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement. Advertising When you access our website, we may place ads using ad technology from external providers. This technology uses your usage data from the services to place ads (e.g. by placing third-party cookies in your web browser). You can opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative (‘NAI’) and the Digital Advertising Alliance (‘DAA’). Information about the practices of NAI and DAA members, your options regarding the use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members can be found on the respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ . Marketing: We may use your personal information, such as your name, email address, phone number, etc., ourselves or forward it to an external subcontractor to provide you with promotional materials regarding our services that may interest you. We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe from further mailings in these marketing materials. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists. Please note that even if you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that does not include an unsubscribe option. These include maintenance messages or administrative notifications. Corporate Transaction We may disclose information in the event of a corporate transaction (e.g. the sale of significant parts of the company, a merger, a consolidation or an asset sale). If any of the above occurs, the acquirer or the relevant company assumes the rights and obligations set forth in this Privacy Policy. Minors Protecting children's information is especially important online. The website is not designed for or directed at children. Use of our services by minors is only permitted with the prior consent or authorisation of a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian learns that his or her child has provided us with personal data without their consent, he/she can contact us at datenschutz@fridolin.de.Updates or changes to this privacy policyWe reserve the right to change or review this privacy policy from time to time. You can find the date of the current version under ‘Last changed on’. Your continued use of the platform following the posting of such changes on our website constitutes your agreement to such changes to the data protection provisions and is considered your consent to be bound by the changed provisions. How to contact us If you have general questions about the website, the data we collect about you or how we use it, please contact us at